Help center answers, in plain language
Your help center can answer a search in plain language, built from your knowledge base articles and showing how many articles it used. AI resolves the routine, and your team handles the rest.
Trusted by customer first companies worldwide
Why help center search falls short
Customers come with a question. Search gives them a list of links and leaves the reading to them.
The answer is in there, but hard to find
Customers don't search in your words
A failed search can end in a ticket
Missing articles leave customers without an answer
Why BlueTweak?
Search that can answer, from the content you already have.
Answers a search in plain language
Built from your knowledge base articles
Shows how many articles it used
Give each brand its own help center
From your articles to a plain answer
When a customer searches, your help center can answer in plain language above the results, built from your knowledge base articles. Knowledge Gaps shows what's missing. An article that covers a gap gives your help center more to answer from.
Help center answers, optimized.
An answer, not a list
Customers read a plain answer before they open a single article.
Your content
Answers are built from your knowledge base articles.
Shows how many articles it used
Each answer shows how many articles it was built from.
Know what to add next
Knowledge Gaps shows what's missing. An article that covers a gap gives your help center more to answer from.
What powers help center AI answers?
Smart Knowledge Base
The articles your team writes and keeps up to date.
Knowledge Gaps
Shows which topics your knowledge base doesn't cover yet.
Plain-language answers
The answer appears above the search results.
A help center per brand
Give each brand its own help center.
Your questions answered
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